Frequently Asked Questions

We offer a wide range of fitness and nutritional supplements, including whey protein, isolate protein, mass gainers, pre-workouts, creatine, amino acids & BCAAs, and snacks from trusted global brands.

Yes, all supplements sold on our site are 100% original and authentic, sourced from official distributors.

Yes! We deliver throughout the UAE, usually within 24 hours depending on the shipping option.

Shipping is free on orders above AED 300. For orders below that, standard delivery rates apply at checkout.

Place your order directly on the website by adding products to your cart and completing checkout, or contact us via phone or WhatsApp for assistance.

We accept major payment options including debit/credit cards and online payment gateways.

Yes! We have a return/exchange policy. See our Returns & Refunds page for policy details.

Protein supplements are safe when used as directed and part of a balanced diet. Always read labels and consult a professional if needed.

Yes — we offer lactose-free, low-carb, plant-based and specialty supplements. Check product descriptions for details.

Yes — once your order is dispatched, we provide tracking information so you can monitor your delivery.

Yes! You can reach our support team via WhatsApp or phone at +971 52 191 0308.

The choice depends on your fitness goal, lifestyle, and dietary needs. Check product descriptions or contact us for help.

Yes, but follow recommended dosages. Combining protein with creatine or BCAAs is common. Consult a nutritionist if unsure.

Products are safe when used correctly. Some may cause mild discomfort if overused. Consult a physician if needed.

Results vary by diet, exercise, and supplement type. Many notice recovery improvements in 2–4 weeks.

Yes — contact our support team for wholesale pricing and delivery options.

Orders can be cancelled within 1–2 hours if not dispatched. Contact us immediately to cancel.

We provide general guidance. For personalized plans consult a certified trainer or nutritionist.

Yes — all products have an expiration date. Check the “Best Before” date on the packaging.

Yes! Our products are suitable for both men and women.

Some products may contain allergens like milk, soy, or nuts. Always check ingredients and consult your doctor if needed.

Currently we ship only within the UAE. Contact support to check if international arrangements are possible.

Yes — we offer promotions, seasonal discounts, and loyalty rewards. Subscribe to our newsletter to stay updated.

Store supplements in a cool, dry place away from sunlight. Seal containers properly to maintain freshness.